Privacy Policy & Website Disclaimer

At Sumukha Speciality Hospital, we respect your privacy and are committed to keeping your personal and medical information safe. This policy explains, in simple words, how we collect, use, and protect your information.

1. Information We Collect

A. Basic Details:

Name
Age / Gender
Address
Phone number
Email
Emergency contact

B. Health Information:

Medical history
Consultation and treatment details
Test reports
Prescriptions
Insurance information
Billing and payment details

C. Website Information:

Pages you visit
Device/browser details
Cookies (to improve website experience)

2. Why We Collect Your Information

We use your information to:

Provide safe and effective medical care
Register appointments
Maintain your medical records
Process billing and insurance
Share updates, test reports, or reminders
Improve our services
Follow legal and health regulations

We never use your medical information for marketing without your consent.

3. When We Share Your Information

We share your information only when necessary. We may share with:

Our doctors, nurses, and medical staff
Diagnostic labs and pharmacies
Ambulance or emergency teams (if required)
Insurance companies (for claims)
IT and payment gateway partners
Third-party service providers for hospital operations
Government authorities when legally required

We do not sell your information to anyone.

Email and Communication:

We may send you emails or other communications to inform you about your treatment, appointments, or promotional offers. You can opt-out of receiving promotional emails.

4. How We Protect Your Information

To keep your information safe, we use:

Secure servers and systems
Restricted access to data
Staff training on privacy
Regular security checks
Safe physical record storage

We take every reasonable step to protect your data.

5. Your Rights

You can request to:

View your medical records
Correct any inaccurate information
Ask how your data is being used
Withdraw consent for optional uses

Some records must be kept as per Indian medical laws.

6. Cookies on Our Website

Our website uses cookies to:

Improve speed and performance
Remember your preferences
Help us understand visitor behavior

You may disable cookies through your browser settings.

7. Website Disclaimer

The information provided on this website is for general informational purposes only and should not be considered as medical advice. The content on this website is not intended to be a substitute for professional medical diagnosis, treatment, or advice. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

We are not responsible for any technical problems with website use or delays in appointment confirmations or errors in appointment booking due to technical issues. Sumukha Speciality Hospital disclaims all liability for any damages or losses arising from your use of this website or reliance on the information provided.

External Links:

This website may contain links to external websites that are not owned or controlled by Sumukha Speciality Hospital. We are not responsible for the content, accuracy, or security of these external websites.

Copyright:

The content, images, and materials on this website are protected by copyright and are the property of Sumukha Speciality Hospital. Unauthorized use or reproduction of these materials is prohibited.

By using this website, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.

Changes to This Policy

We may update this Privacy Policy when needed. Any changes will be posted on this page with the updated date.